Privacy Policy
Last updated: June 1, 2026
This Privacy Policy explains how Castell’s Restaurant collects, uses, stores, and protects personal information submitted through our website, contact forms, reservation inquiries, private dining inquiries, email signups, and SMS text messaging program.
By using this website or submitting information to Castell’s Restaurant, you agree to the practices described in this Privacy Policy.
Owner and Data Controller
Castell’s Restaurant
222 Avenue U
Brooklyn, NY 11223
Owner contact email: reservations@legendfoodgroup.com
Personal Information We Collect
Castell’s Restaurant may collect the following types of personal information:
Name
Email address
Phone number
Mobile phone number
SMS consent status
SMS opt in and opt out records
Reservation or private dining inquiry details
Message content submitted through website forms
Usage data
Session statistics
Number of users
Cookies, pixels, and other tracking technologies
Device and browser information
IP address, where collected by website analytics or security tools
Some information is provided directly by users when they complete a form, submit an inquiry, sign up for updates, make a reservation request, or opt in to receive text messages. Other information may be collected automatically through analytics tools, cookies, or similar technologies.
Unless otherwise stated, information requested through a form may be necessary for Castell’s Restaurant to respond to the user’s request. Where a field is marked optional, users may choose not to provide that information.
Users are responsible for any third party personal information they submit through this website.
How We Collect Personal Information
Castell’s Restaurant may collect personal information in the following ways:
When a user completes the contact form on our website
When a user submits a private dining or event inquiry
When a user provides an email address to receive updates or newsletters
When a user provides a phone number to receive a response from the restaurant
When a user checks an SMS consent box to receive recurring text messages
When a user texts JOIN, START, or SUBSCRIBE to Castell’s Restaurant’s SMS number
When a user contacts the restaurant by phone, email, website form, or text message
When a user interacts with our website, pages, links, forms, or embedded content
When analytics tools collect usage data about website activity
Purposes of Processing
Castell’s Restaurant collects and uses personal information for the following purposes:
To respond to contact form submissions
To respond to reservation inquiries
To respond to private dining and event inquiries
To provide restaurant updates and customer service
To send email newsletters or promotional emails when a user has signed up to receive them
To send SMS text messages when a user has expressly opted in
To provide information about events, seasonal menus, prix fixe dining, game nights, private dining, special events, and restaurant news
To improve the website and understand website usage
To detect, prevent, or respond to fraudulent, malicious, or improper activity
To comply with legal obligations
To protect the rights, property, and interests of Castell’s Restaurant, its users, and third parties
Contact Forms
When users submit a contact form, Castell’s Restaurant may use the information provided to respond to requests for information, reservations, private dining, events, quotes, customer service, or any other request indicated by the form.
Personal information processed through contact forms may include name, email address, phone number, message content, and usage data.
If a user separately checks an SMS consent box, Castell’s Restaurant may also use the mobile phone number provided to send recurring marketing text messages as described in this Privacy Policy. Consent to receive SMS messages is not a condition of purchase.
Email Updates and Newsletters
When users sign up for email updates or newsletters, Castell’s Restaurant may use the email address provided to send commercial, promotional, or informational emails about the restaurant.
Users may unsubscribe from marketing emails by following the unsubscribe instructions included in those emails, where applicable, or by contacting Castell’s Restaurant.
Personal information processed for email updates may include email address, name, usage data, and related subscription records.
SMS Text Messaging Program
Castell’s Restaurant may collect a user’s mobile phone number and SMS consent information when the user voluntarily opts in to receive recurring text messages from Castell’s Restaurant.
Users may opt in to the SMS program in the following ways:
By submitting the contact form on the Castell’s Restaurant website and checking the separate SMS consent checkbox.
By texting JOIN, START, or SUBSCRIBE to Castell’s Restaurant’s SMS number.
The SMS consent checkbox on the website is not pre checked. Users are not required to consent to SMS messages in order to submit the form, make a purchase, request information, make a reservation inquiry, or use the website.
SMS messages from Castell’s Restaurant may include restaurant updates, event announcements, seasonal menu updates, prix fixe dining offers, game night notices, private dining information, reservation related information, special event reminders, and general restaurant news.
Message frequency varies. Message and data rates may apply. Users may reply STOP to unsubscribe or HELP for help.
SMS Opt Out and Help Instructions
Users may opt out of Castell’s Restaurant text messages at any time by replying STOP to any text message from Castell’s Restaurant.
After opting out, the user may receive a confirmation message confirming that they have been unsubscribed. Users who opt out will no longer receive SMS messages from Castell’s Restaurant unless they opt in again.
Users may reply HELP for assistance.
Users may also contact Castell’s Restaurant at reservations@legendfoodgroup.com or by calling 718 908 0060.
No Sharing of Mobile Information for Marketing
Castell’s Restaurant does not sell, rent, share, or disclose mobile phone numbers, SMS consent records, or SMS opt in data to third parties or affiliates for their marketing or promotional purposes.
All categories of data sharing described in this Privacy Policy exclude text messaging originator opt in data and consent. SMS opt in data and consent information will not be shared with any third parties, except with service providers who help Castell’s Restaurant operate the SMS program and only as necessary to provide that service.
Service Providers
Castell’s Restaurant may use service providers to operate the website, manage communications, process inquiries, provide analytics, host website content, maintain systems, and support SMS or email messaging.
These service providers may access personal information only as needed to perform services for Castell’s Restaurant and are not authorized to use personal information for their own marketing or promotional purposes.
Google Analytics 4
This website may use Google Analytics 4, a web analytics service provided by Google LLC. Google Analytics helps Castell’s Restaurant understand how users interact with the website, including page visits, session activity, traffic sources, and general usage statistics.
Google may process usage data, device information, browser information, approximate location information, cookies, trackers, session statistics, and related analytics data. Google may use this information in accordance with its own privacy practices.
Users may learn more by reviewing Google’s privacy information and available opt out tools.
Displaying Content from External Platforms
This website may use third party services to display fonts, icons, maps, media, forms, embedded content, or other external content.
These services may collect usage data, cookies, trackers, browser information, IP address, or other technical information necessary to display the content or provide the service.
Cookies and Tracking Technologies
This website may use cookies, pixels, and similar tracking technologies to operate the website, understand usage, improve performance, provide security, and support analytics.
Users may control cookies through their browser settings. Disabling cookies may affect the functionality or performance of some parts of the website.
Methods of Processing
Castell’s Restaurant takes reasonable security measures designed to prevent unauthorized access, disclosure, modification, or destruction of personal information.
Personal information may be processed using computers, cloud based systems, website platforms, communications platforms, analytics tools, and other technology systems used in the ordinary operation of the restaurant and website.
Access to personal information may be limited to persons involved with administration, customer service, reservations, private dining, marketing, legal, system administration, website support, communications support, and related operations.
Place of Processing
Personal information is processed at Castell’s Restaurant’s operating offices and in other places where service providers involved in processing are located.
Depending on the user’s location and the service providers used, personal information may be transferred to or processed in a location outside the user’s state, province, or country.
Retention of Personal Information
Castell’s Restaurant keeps personal information for as long as reasonably necessary for the purposes for which it was collected, including to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and document consent or opt out requests.
SMS consent records and opt out records may be retained as necessary to document compliance with messaging requirements and to honor opt out requests.
When personal information is no longer needed, Castell’s Restaurant may delete, anonymize, or securely retain it as permitted or required by law.
Legal Basis for Processing
Castell’s Restaurant may process personal information when one or more of the following applies:
The user has provided consent for one or more specific purposes.
Processing is necessary to respond to the user’s request or provide requested services.
Processing is necessary for Castell’s Restaurant’s legitimate business interests, including operating the restaurant, managing reservations and inquiries, improving the website, and communicating with customers.
Processing is necessary to comply with a legal obligation.
Processing is necessary to protect the rights, property, safety, or interests of Castell’s Restaurant, its users, or third parties.
Where processing is based on consent, users may withdraw consent at any time, subject to applicable legal or operational limitations.
User Rights
Users may have certain rights regarding their personal information, depending on applicable law.
These rights may include the right to:
Request access to personal information
Request correction of inaccurate personal information
Request deletion of personal information
Withdraw consent where processing is based on consent
Object to certain processing
Request restriction of certain processing
Request a copy of personal information in a portable format, where applicable
Opt out of direct marketing communications
Lodge a complaint with a competent data protection authority, where applicable
To exercise any rights, users may contact Castell’s Restaurant at reservations@legendfoodgroup.com.
Castell’s Restaurant will respond to requests as required by applicable law.
Direct Marketing Choices
Users may opt out of direct marketing communications at any time.
For email marketing, users may follow the unsubscribe instructions included in the email or contact Castell’s Restaurant.
For SMS messages, users may reply STOP to unsubscribe or HELP for help.
When a user opts out of direct marketing, Castell’s Restaurant may still retain limited information as necessary to honor the opt out request, maintain business records, comply with legal obligations, or respond to the user’s non marketing requests.
Legal Action and Compliance
Personal information may be used for legal purposes by Castell’s Restaurant, including in connection with possible legal claims, enforcement of rights, protection against misuse of the website or services, compliance with legal obligations, and responses to lawful requests by public authorities.
Users understand that Castell’s Restaurant may be required to disclose personal information if required by law, court order, subpoena, government request, or similar legal process.
Security
Castell’s Restaurant uses reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no website, internet transmission, electronic storage system, or communications platform can be guaranteed to be completely secure. Users submit information at their own risk.
Children’s Privacy
This website and Castell’s Restaurant’s marketing communications are not directed to children under 13 years old. Castell’s Restaurant does not knowingly collect personal information from children under 13.
If Castell’s Restaurant learns that it has collected personal information from a child under 13 without appropriate consent, it will take reasonable steps to delete that information.
Information Not Contained in This Policy
More details concerning the collection or processing of personal information may be requested from Castell’s Restaurant at any time by contacting:
reservations@legendfoodgroup.com
Changes to This Privacy Policy
Castell’s Restaurant reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last updated” date.
Users are encouraged to review this Privacy Policy periodically.
If changes affect processing activities based on consent, Castell’s Restaurant will obtain new consent where required by applicable law.
Contact Information
For questions about this Privacy Policy or Castell’s Restaurant’s privacy practices, contact:
Castell’s Restaurant
222 Avenue U
Brooklyn, NY 11223
Email: reservations@legendfoodgroup.com
Phone: 718 908 0060